1. Privacy Policy
SAA values your privacy and is dedicated to protecting your personal data in compliance with UAE laws and regulations.
Data Collection and Use
We collect customer information solely to enhance our services and facilitate transactions. Any personal data provided will be used responsibly and securely.
Data Sharing
Your personal data will not be shared with third parties without your explicit consent, except when required by law or for essential business operations such as payment processing or delivery services.
Security Measures
We employ advanced security systems and procedures to safeguard your personal data against unauthorized access, misuse, or disclosure.
Your Rights
You have the right to access, update, or delete your personal information upon request. For inquiries or concerns regarding your data, please contact us directly.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in legal requirements or our business practices. We encourage you to review this policy regularly.
By using our services, you agree to the terms outlined in this Privacy Policy.
2. Payment Policy
SAA accepts multiple payment methods, including bank transfers, credit cards, and electronic payments.
Full payment is required before completing any transaction unless special terms are agreed upon.
For large transactions, a down payment or bank guarantee may be required.
3. Shipping & Delivery Policy
Orders are processed within 1-3 business days after payment confirmation.
Delivery time depends on the product type and geographic location, and customers will be informed of estimated timelines.
SAA is not responsible for delays caused by customs clearance, export restrictions, or force majeure events.
4. Cancellation & Refund Policy
Real Estate: All real estate sales are final and non-refundable unless otherwise stated in the contract.
Oil & Gold:
Orders can be canceled and refunded within 2 days (48 hours) of payment, provided that shipping or transfer has not commenced.
All refunds are subject to approval and will be processed within 10-14 business days through the original payment method.
5. Quality & Warranty Policy
SAA guarantees that all products and services meet the highest global quality standards.
If a product has defects, customers must report them within 48 hours of receipt.
Warranties do not cover damages due to misuse, negligence, or improper storage.
6. Compliance Policy
SAA adheres to all local and international regulations related to real estate, oil, and gold trading.
Illegal activities such as money laundering or terrorism financing are strictly prohibited and will be reported to the authorities.
7. Dispute Resolution & Complaints Policy
All complaints must be submitted via email or phone within 7 days of the issue.
Complaints will be addressed within 5 business days, with a resolution aimed at satisfying all parties.
If no agreement is reached, disputes will be resolved under UAE laws.
8. Policy Modification Policy
SAA reserves the right to modify these policies at any time without prior notice.
Customers are encouraged to review this page periodically for updates.
9. Contact Us
Email: [info@saa-gt.com]
Phone: [00971503030788]
Website: [saa-gt.com]
